Support Center

About Us

As an innovation-driven multimedia studio, TrumpetSoft is focused on developing and providing industry-leading DRM removal solutions for streaming music addicts, such as users of Apple Music or Spotify songs. With a passionate team full of dedicated individuals, TrumpetSoft is aiming to make your digital life much easier and bring more fun to you when enjoying music. For years, we've been studying on new technologies to serve customers all over the world with simple-to-use software. We are proud to see that TrumpetSoft products have already served millions of customers so far while a promising number of new users are being added every single day.

Contact Us

TrumpetSoft is here to provide you with the professional products and services for all users. If you have any questions, suggestions or comments about our product, website service or bug reports, please don't hesitate to contact us. Your satisfaction is the best gift to us.

Please contact us at: support@drm-music-converter.com

Spotify Music Converter FAQ

I am Spotify Free user. Can I use Trumpet Spotify Music Converter?

Yes, Trumpet Spotify Music Converter allows both Spotify free and premium subscribers to convert Spotify music to MP3.

The output MP3 music is only 3-minute, is this a trial version limitation?

Yes, this is trial version limitation. Purchase a license and register the converter to remove this limitation.

Does this Spotify music converter support batch conversion?

Yes, Trumpet Spotify Music Converter supports batch conversion. You can drag&drop as many songs, albums, playlists as you like and convert them simultaneously.

Do I have to install Spotify app?

Yes. You need to install Spotify app on your Mac or Windows and log in.

How to convert a Spotify playlist?

Find the playlist on your Spotify app, drag&drop the playlist name or artwork to Spotify Music Converter interface. It will load all songs in the playlist automatically. Choose output format and click Convert.

Can I change audio quality for the output song?

Yes, you can customize music bitrate and samplerate as you like.

Apple Music Converter FAQ

Which kind of audio files can be converted by Trumpet Apple Music Converter?

Trumpet Apple Music Converter is capable of converting all audio files in your iTunes Library, including DRM audio files such as Apple Music, iTunes M4P songs, M4B/M4P audiobooks and Audible AA/AAX audiobooks. It can also convert DRM-free audio files.

What output formats does Trumpet Apple Music Converter support?

Trumpet Apple Music Converter supports up to 9 output formats including AC3, AAC, AIFF, AU, FLAC, M4A, M4R, MKA and MP3.

What is the difference between trial version and full version?

The difference is that the trial version of Trumpet Apple Music Converter can convert only 3 minutes for each file while the full version has no such limit. You need to order the registration code to register the program to get full version.

Why my iTunes is silent during converting?

That's normal, since we need iTunes to play your audio or video background. And we recommend you not operating iTunes while converting.

I get playback error, why?

If you get this error, please make sure the song or audiobook has been dewnloaded to your computer and iTunes can play the file.

Do I need to download Apple Music songs before converting?

You don't need to download Apple Music songs if your internet connection is fast. Just add them to iTunes Library.

How can I configure the converting as I like?

You may set a custom speed for audio converting ( from 1X to 16X ) or set a custom format for output filename. Also you can customize the output profile for better effect.